Privacy Policy

Legal & Security Compliance

Effective Date: July 1, 2026 | Last Updated: November 2026

Introduction & Overview

Priority Sure LLC is a registered business entity in Wyoming, USA, providing Revenue Cycle Management (RCM), medical billing, medical coding, credentialing, and administrative healthcare staffing services nationwide. This Privacy Policy outlines how we collect, store, protect, use, and disclose personal and protected health information (PHI) when you visit our website (www.prioritysure.com ) or utilize our business services.

By utilizing our website or engaging with our medical billing services, you consent to the data collection and operational practices described in this policy.

Compliance with HIPAA & HITECH Regulations

As a healthcare service provider handling Protected Health Information (PHI) on behalf of covered entities (medical practices, hospitals, and clinics), Priority Sure LLC functions strictly as a Business Associate under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act.

Business Associate Agreements (BAAs): We execute formal, legally binding BAAs with all client healthcare practices prior to processing any billing data or PHI.

Minimum Necessary Rule: Our workforce accesses and processes only the absolute minimum PHI necessary to perform claim creation, payment posting, denial resolution, and billing support.

Security Rule Safeguards: We enforce administrative, physical, and technical security controls including encryption at rest and in transit for all patient health data.

Information We Collect

We collect information through direct website submissions, practice onboarding, and automated website telemetry:

A. Information Provided Directly by Users

Practice & Contact Details: Full name, professional email address, office telephone number, practice name, medical specialty, state, and provider NPI.
Inquiry Content: Information submitted via contact forms, practice audit requests, job applications, or direct email correspondence.

B. Healthcare Operational Data (PHI)

When providing medical billing and coding services, we receive demographic, diagnostic, procedural, and insurance data regarding patients strictly under encrypted channels as governed by client Business Associate Agreements.

C. Automated Website Telemetry & Cookies

Our website uses basic analytics and essential cookies to gather standard log data, including IP address, browser type, device specifications, operating system, referring URL, and pages visited. This non-identifiable technical data is used purely for website performance, server health, and security auditing.

How We Use Collected Information

Priority Sure LLC uses collected information strictly for operational and business purposes, including:

Delivering contractually agreed medical billing, coding, prior authorization, and A/R management services.
Responding to requests for free practice revenue audits, consultation calls, and service inquiries.
Verifying provider credentialing data with insurance carriers and state licensing boards.
Ensuring technical stability, preventing security breaches, and enforcing our website Terms & Conditions.
Fulfilling statutory tax, regulatory, and legal record-keeping requirements.

Data Disclosure & Third-Party Sharing

Priority Sure LLC strictly does NOT sell, rent, trade, or commercialize any client data, contact lists, or patient PHI to third parties. Data is shared exclusively under the following mandatory operational conditions:

Insurance Payers & Clearinghouses:

Transmission of claim records to Medicare, Medicaid, commercial payers, and healthcare clearinghouses to process claims and secure provider payments.

Subcontractors & Vendor Associates:

Vetted HIPAA-compliant technology vendors (e.g., secure cloud infrastructure providers) bound by strict Business Associate Agreements.

Legal & Regulatory Mandates:

Disclosure when required by federal or state law, subpoena, court order, or formal regulatory audit.

Data Security Safeguards

We implement comprehensive physical, technical, and administrative controls to prevent unauthorized data access, destruction, disclosure, or alteration:

Encryption: Full-disk encryption for data storage and SSL/TLS encryption protocols for data in transit.
Access Control: Strict Role-Based Access Controls (RBAC), multi-factor authentication (MFA), and session timeout protocols for all workforce personnel.
Auditing & Monitoring: Continuous log auditing, automated intrusion detection, and periodic HIPAA vulnerability assessment scans.

Your Rights & State-Specific Privacy Disclosures

Depending on your jurisdiction (including California under CCPA/CPRA), you possess specific consumer rights regarding your personal information, including the right to request access, correction, or deletion of personal data collected via our website forms.

Note regarding Patient Records: Patient medical records and PHI are owned by the respective healthcare provider (Covered Entity). Requests regarding individual medical billing records or patient charts must be directed directly to the treating medical provider.

Contacting Our Privacy & Compliance Officer

If you have questions regarding this Privacy Policy, our HIPAA compliance protocols, or data handling practices, please contact our HIPAA Privacy Officer:

Priority Sure LLC

Attention: HIPAA Compliance Officer

Registered Entity Address: 30 N Gould St Ste R, Sheridan, WY

Phone: (307) 500-3744

Email: privacy@prioritysure.com

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